Dale, Adrian and Reach Care staff member Dave on our Santa Run

Staff at our Reach Learning Disability Care Community Interest Company are celebrating after we were awarded an ‘outstanding’ rating by the Care Quality Commission (CQC).  In England only 2% of organisations receive this rating.

Steve Shatwell, Reach Chief Executive says: ‘Our vision when setting up Reach Care was all about quality of delivery with our clients always at the centre of our service. We knew that the key to this would be getting our staff recruitment right.’

Adrian Hartley, parent of Reach Care client Dale says: ‘Reach Care stood head and shoulders above the competition.  We approached them and they rose to the challenge, from the first day they established a well trained staff team that took the time to get to know Dale and responding creatively and flexibly to his needs, developing a service around him.

Dale needs support for every aspect in his life, but Reach have given us the confidence as parents to stand back and return to a more normal life, knowing that Dale is being well looked after, making his own choices and able to live his life as he would wish.

For Dale and ourselves Reach have always been outstanding but it is good that they have rightfully received the acknowledgement from CQC that they richly deserve.’